Table of Content
Had an appointment, but the next rep called saying that it had to be cancelled due a death in the company. I said fine to the next day is we rescheduled. He then asked if my wife will be there. He asked if there was a team when she will be there. He then said that by law the BBB requires that my wife be present during the demonstration.
With a wide range of replacement doors to choose from including entrance doors, bi-folding, French and sliding patio doors, you can really open up your home and let your personal style shine. UPVC Windows Buckinghamshire - wide range of styles. UPVC Windows Northamptonshire - wide range of styles. UPVC Windows Oxfordshire - wide range of styles. UPVC Windows Bedfordshire - wide range of styles.
Response from Pinnacle Home Improvements
Attentive customer service – We will establish and maintain open communication for a productive working relationship with you. As a matter of policy, BBB does not endorse any product, service or business. The contractors will be in contact with you. These contractors represent the best of the best of our Master Elite®, Master Select™, and Premium Coating Systems Contractors. Get assurance that you’ll be dealing with a quality, reputable and dependable professional when you choose a GAF Master Contractor.
I probably signed up to get a raffle prize. I got some calls, said I wasn't interested. A couple more times through the year, I would get some calls. Finally, this week I got a call saying they would be in the area. Said I own an old home, don't plan on it for a while. They said they just want to come by, free estimate.
Homeowner Services
With high profile companies such Mercedes Benz, BMW, Audi and Airbus amongst its customers, you can be assured that in choosing a REHAU system you are in reassuringly good company. At Pinnacle, we believe that every customer is unique and every requirement is different. This is why we provide you with a fully bespoke service and work with YOU to create and install stylish products to improve your home. Full range of energy efficient, eco-friendly, sustainable Home Improvement services for homeowners in Hertfordshire, Bedfordshire, Oxfordshire, Buckinghamshire, Northamptonshire, Cambridgeshire and Essex.
If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. We only have 1 notice from you via email and have left you multiple messages. We apologize for any miscommunication there may have been. I am sure we have performed a quality installation and as always we will be there to stand behind our work. Had appt.,but when they found out I was working with my insurance Co., they refused to come out to give quote until I settled insurance. I said I guess you don't want or need my business and he said I guess not.
WINDOWS
Find hiring guides, material costs, expert advice, how-to's and more. Owners who claim this profile can update information, boost SEO, and more. Quickly and easily share our web pages branded with your logo and contact information. GAF is happy to share our website content with you through our free media sharing service. "had a fair price and were extremely professional. I am very pleased with our new roof."
Guildmembers can selectively publish these comments here on their profile page. People come to Pinnacle for lots of reasons. But, in most cases, it comes down to trust. Pinnacle can call on over 25 years of experience and our reputation is built on trust.
The installation boss was very knowledgeable and did a good job as a whole. My low ratings are due to my dissatisfaction with the crew coming late and only working a few hours on the days they did show up; thereby extending the project a couple of weeks longer. Also I was asked to sign a statement saying... From customizable, energy-efficient windows to extra-thick siding, our products are designed to stand the test of time. We are purchasing a house (close 1/6/23) in North Raleigh and are currently in the due dilligence period. Our home inspection revealed that there is improper sloping of the gutters on the front of the house facing the gables on both sides that needs to be fixed.
Contractors with Premium Coating Systems certification focus on coatings and liquid membranes, and have a proven track record specifically with these products. Their training and project performance with GAF have enabled them to qualify for this distinct designation. The sales person showed us a product I really liked but when they installed it was a completely different product. My husband looked it up and it showed as possible being better but when he called the manufacture they said it was not put in correctly. The service exceeded my expectations from start to finish. My roof was past the stage of repair and Pinnacle was able to find me great low cost financing in order to completely replace my entire roof.
I was all on board when I found out it was a family run company but what kind of family run company run this kind of business. This company has out dated policies and the customer service verges on aggressive and abusive. They have left responses in this BBB site stating it is expensive to send some one out and if married both spouses need to be present.
We’ve invested heavily in our business and promise to be around to service your products for years to come. We were very keen to use a local company for building our conservatory. They did a superb job for us and we’re thrilled with the end result. We especially loved their little creative touches… lovely, professional people. As a REHAU Authorised Partner we undertake to use only genuine REHAU products in every installation and to follow REHAU’s technical guidelines at all times. Renowned as a first-class supplier of innovative, high-tech polymer based product solutions - REHAU is still a privately owned, German company.
Unfortunately, we are not setup to provide insurance quotes in Tennessee. As far as customer service, that is something that we pride ourselves on. We believe every single person deserves nothing but respect. If you feel that you were treated differently, that was not our intention. We always strive to exceed expectations.
I had called to get a estimate on windows and siding. This guy started by insulting me by calling me a woman. I'm not a woman I'm a man he was very rude then left my on hold then told me to hold on he had to get it approved to come out with out my wife here he said he couldn't do that. The thing is I own my house my wife doesn't make the decision on my house.
WELCOME TO A MORE ENERGY EFFICIENT HOME
Also their commercial is getting old. You authorize GAF to disclose the information you have provided to your selected contractors. The Pinnacle representatives were always upfront and professional. My roof was covered under my insurance and I had no idea I had tiles that were recalled a number of years ago along with some hail damage.
No comments:
Post a Comment